PhoPick Support
Need help with PhoPick? Contact us at lzwmax@qq.com.
如果你在使用 PhoPick 时遇到问题，请通过 lzwmax@qq.com 联系我们。
English
Contact
Email: lzwmax@qq.com
Please include your device model, iOS version, app version, and a short description of the issue.
Photo Access
If PhoPick cannot load your photos, check iOS Settings > Privacy & Security > Photos > PhoPick, and make sure photo access is allowed.
Purchases and Subscriptions
If your Pro access is not available after purchase, open PhoPick and use Restore Purchases. Purchases and subscriptions are handled by Apple through the App Store.
You can manage or cancel subscriptions in Settings > Apple ID > Subscriptions.
Deleting Photos
PhoPick only deletes photos after you confirm the action. Deleted photos may still be recoverable in the Photos app's Recently Deleted album according to Apple's system behavior.
Privacy Policy
Read the privacy policy here: PhoPick Privacy Policy.
中文
联系我们
请在邮件中说明你的设备型号、iOS 版本、App 版本，以及遇到的问题。
照片权限
如果 PhoPick 无法读取照片，请打开 iOS 设置 > 隐私与安全性 > 照片 > PhoPick，确认已允许照片访问权限。
购买与订阅
如果购买后没有显示 Pro 权益，请在 PhoPick 中使用「恢复购买」。购买和订阅由 Apple App Store 处理。
你可以在系统设置 > Apple ID > 订阅中管理或取消订阅。
删除照片
PhoPick 只会在你确认后删除照片。根据 Apple 系统行为，删除后的照片可能仍可在照片 App 的「最近删除」中恢复。